Terms and Conditions
Welcome to CigaretKretek Indonesia!
These terms and conditions outline the rules and regulations for the use of CK Indonesia’s Website, located at https://cigaretkretek.com.
By accessing this website we assume you accept these terms and conditions. Do not continue to use CigaretKretek Indonesia if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Unless otherwise stated, CK Indonesia and/or its licensors own the intellectual property rights for all material on CigaretKretek Indonesia. All intellectual property rights are reserved. You may access this from CigaretKretek Indonesia for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from CigaretKretek Indonesia
- Sell, rent or sub-license material from CigaretKretek Indonesia
- Reproduce, duplicate or copy material from CigaretKretek Indonesia
- Redistribute content from CigaretKretek Indonesia
- This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. CK Indonesia does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of CK Indonesia, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, CK Indonesia shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
CK Indonesia reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
- Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
- You hereby grant CK Indonesia a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
- Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
- These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources;
- dot.com community sites;
- associations or other groups representing charities;
- online directory distributors;
- internet portals;
- accounting, law and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of CK Indonesia, and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to CK Indonesia. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
- No use of CK Indonesia’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Please read Return & Refund Policy
Please read Shipping Policy
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Special update in the framework of NEW NORMAL. Facing the international trade situation when the Covid-19 Pandemic was not over.
- Special Service Policy
CigaretKretek.com remains committed to maintaining the quality of our service to our customers with all our hearts. Therefore, in the situation of NEW NORMAL which is in the first trial period, we hope that everything will run smoothly as we expected.
- Shipping with special conditions
With the principle of maintaining customer privacy, we will send your order package with special packaging. As additional protection. For details, you can click on the following link (only for registered users)
- Delivery will be late than usual
We do not promise anything about the delivery time in an uncertain situation like this. Hopefully, with the new packaging method, it will be easier for shipping.
- Extra shipping fees
Actually it is very hard for us to increase our shipping costs. But we still have to do it because currently, DHL is only available via EMS Pos Indonesia. It costs about 2-3x more expensive than the usual day rate. But all understand the costs that arise by DHL. In addition, the additional weight of “Extra Packaging” which inevitably increases the weight of the shipment.
- Refunds & Reshipment
With a heavy heart, we can not offer refunds or reshipment for new orders as of 30 July 2020. All risk of the order is borne entirely by the buyer, there are no complaints and any demands.
- Resend lost and returned orders
For those of you who feel they have placed an order after 1 July 2020 and to this day have not received your order, please fill out the form below complete with proof of payment. We will do the gradual resending WITHOUT ADDITIONAL FEES.
- CigaretKretek can determine when the New Normal phase ends without notifying you officially. It’s a good idea to check periodically about changes to the policies that we include for our services.
This is our policy change in the NEW NORMAL situation. We hope you can understand and understand that the situation is very bad for us with all the risks we have to bear in order to keep the business going.
Dengan demikian kami nyatakan Anda sebagai pembeli telah memahami dan menerima Terms and Agreement yang telah kami berikan. Jika terjadi sesuatu hal yang tidak diinginkan, dan atau terjadi kerugian finansial, dikarenakan kesalahan Anda sendiri, yang mengakibatkan perkara hukum, bea cukai, dan pajak kami sebagai penjual menyatakan tidak memiliki hubungan apapun, dan Anda tidak dapat menuntut kami dalam bentuk apapun.
Thus we declare you as the buyer have to understand and accept the Terms and Agreement which we have provided. If there is something undesirable, and or financial losses, due to your own mistakes, which resulted in legal proceedings, customs, and tax us as the seller states do not have any relationship, and you can not sue us in any form.